We offer a 30 day money back guarantee on all stock items that we sell. To return an item please e-mail or fax us and we will provide you with a Return Authorization Number and shipping instructions. Returned items must be in original condition and packaging. You must insure the package for the value of the item plus the shipping cost.If for some reason the item has arrive to your destination damaged. You will be refunded the return shipping costs and we will pay for the shipment of the exchanged item to you.If you are returning an item you just simply do not want. You will be credited for the amount of the item when your item is received at The Scottish Store. We reserve the right to charge a 20% restocking fee.(This usually just applies to items such as made to measure Kilts skirts jacket,special order items such as serapes, Yardage...)